HoYoverse CEO Addresses Genshin Impact Backlash, Acknowledges Team's Struggles
HoYoverse president Liu Wei recently shared the Genshin Impact development team's struggles in the face of intense player criticism over the past year. His candid remarks, shared at a Shanghai event and translated by SentientBamboo on YouTube, revealed the team's feelings of "anxiety, confusion, and uselessness" stemming from overwhelmingly negative feedback.
The criticism intensified around Lunar New Year 2024 and subsequent updates, particularly concerning the 4.4 Lantern Rite event's meager rewards and the perceived disparity in updates compared to other HoYoverse titles like Honkai: Star Rail. The 4.5 Chronicled Banner's gacha mechanics and concerns about cultural representation in character designs also fueled the backlash. Comparisons to Kuro Games' Wuthering Waves further intensified player discontent.
Wei acknowledged the criticism, addressing accusations of arrogance and emphasizing the team's shared gamer identity and the need to filter constructive feedback from overwhelming negativity. He expressed visible emotion while emphasizing the team's commitment to improvement and listening to player concerns.
Despite the challenges, Wei expressed optimism for the future, highlighting the courage and trust shown by dedicated players. He called for a collective move forward, focusing on creating the best possible gaming experience.
In other news, a preview of the upcoming Natlan region was recently released, slated for launch on August 28th.