Sony addressed the nearly day-long PlayStation Network (PSN) outage this past weekend, attributing it to an unspecified "operational issue" in a social media statement. The company offered no further explanation regarding the root cause or preventative measures.
To compensate PlayStation Plus subscribers, Sony will automatically add five extra days to their existing subscriptions.
Gamers experienced widespread disruptions throughout the outage, with over one-third unable to log in and others reporting server crashes.
The outage has reignited concerns among players who oppose Sony's requirement of a PSN account even for single-player PC games. This policy's vulnerability to widespread service disruptions is highlighted by the incident.
While less severe than the major data breach of April 2011 (which caused over 20 days of connectivity problems), the recent PSN downtime and Sony's limited communication have left many PS5 users dissatisfied.