SIMANTAP PUAS

SIMANTAP PUAS: A Comprehensive Service Feedback System for PKM-Guluk Guluk Jawat Sumenep

This innovative application, SIMANTAP PUAS, streamlines service feedback collection in PKM-Guluk Guluk Jawat Sumenep, East Java. Designed to meet the standards set by the Indonesian Minister of Administrative Reform and Bureaucratic Reform, SIMANTAP PUAS offers a user-friendly platform for gathering valuable community feedback.

The app provides two convenient survey methods: a standard survey and a customizable questionnaire. Responses are securely stored in an online database, enabling the generation of detailed reports that analyze service quality and performance. This data culminates in the calculation of a Community Satisfaction Index, providing key insights for service improvement.

Key Features of SIMANTAP PUAS:

• Flexible Survey Options: Choose between a standard survey or a fully customizable questionnaire to best suit your needs.
• Regulatory Compliance: Developed in accordance with Ministerial Regulation No. 14, ensuring adherence to all relevant guidelines.
• Centralized Data Management: All feedback is stored in a secure online database for easy access and analysis.
• In-depth Reporting: Generate comprehensive reports encompassing interval values, service quality, and unit performance metrics.
• Reliable Measurement: Utilizes the proven Likert scale for accurate and reliable data collection.
• Efficient Reporting: Administrators can easily print reports directly from the app for convenient distribution.

Conclusion:

SIMANTAP PUAS offers a streamlined, compliant, and insightful approach to service feedback. Its flexible survey options, detailed reporting capabilities, and user-friendly interface make it an invaluable tool for improving community satisfaction. Download the app today and start enhancing your services!